Evident Refund Policy
Experience Our Best Services Or Get Refund on Prime Services
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1) Refund Policy on Products
We assure to serve you the Best yet latest Products based on different platforms, with limited time Prime services like FREE Installation Assistance, Module Training and Technical support provide you zero chances to cancel our Product and services. Still not happy with our products ? Get 100% Refund on Product within 1st 15days from order placed date.
a) 15- Days Refund Policy of Modulesbasket Products
At modulesbasket we believe that 100% Customers Satisfaction is a Reward to increase the Popularity of any Product/Service. Once the payment is received, Product is available for download and deployment.
In case you feel our product is not right one for your needs and would not work as per your Expectations? you can ask for service refund within 1st 15days of subscription. Just follow the Below Steps
- Step1 : Login to your Client area
- Step2 : Go to the Product for which you want a Refund.
- Step3 : Cancel the Product and mention the proper reason of cancellation and submit the cancellation request.
If you have any issues with related to installation of the product, our Team will resolve it for you. Or If you are fixed to get refund, our team will proceed with your Refund, based on whether you qualify as per Clause 1(b) “Zero Refund Policy on products”. Contact the Support team to get updated more regarding Service Refund Policy.
b) Zero Refund Policy on Products
Once you Register with Modulesbasket, you agree with our TOS(Terms of Services) and Refund Policy where All Products and services are non-refundable once the Product is delivered, downloaded and activated successfully. If the Product is neither downloaded not accessed by any user then the refund request will be processed within 15-days of purchase. Before purchasing any product on our website, we request you to read Modulesbasket policies carefully. Read the Below Activity list carefully. If one or more aspects are in your consideration, Sorry to say, you are NOT eligible for refund.
- You are Not eligible for refund after 15-days from the order placed date.
- Refund amount will be membership fees minus the service discount (in any)
- On any Module/Service renewals, refund policy is not applicable.
- If the module/Service has been used for illegal purpose Or used in abuse cases Or Maximum Downloads on Single Module within 15Days, Then the Refund Request will be denied.
- Additional Services like Custom Software development, WHMCS or Module installation assistance, Module Training, WHMCS or Module upgrades, and Custom Module Features are non-refundable.
- We process the refund on only the Proper reason for cancellation is given. If you have any issues with the modules, then Our Technical support team will be available through support tickets to resolve your issues.
- On Purchase of any Product you agree to its Advantages and Disadvantages, Refund is not applicable if the product doesn’t meet your business expectation.
- All open source code version of modules are non-refundable.
2) Refund Policy on Custom Software Development
Modulesbasket Custom Software Development services are meant to shape your Business operations, If it’s not matching your Business requirements, you are eligible to get full/Partial Refund before the project is concluded. Either full refund OR partial refund, It will be decided based on the Project development progress status.
Get Full Refund on service if the status is Not Started. Get Partial refund on service if the Status is Started + On Hold (in cases like The project is finished about 50%).
We really love all our Valuable customers, and we will be saddened to lose them. We are sure you’ll be back with us to enjoy Our latest Modules/Services to ease your Business operations, and can update based on the requirements and future challenges.